Privacy Policy

Who we are

We are Window & Door Supplies Ltd based at Unit 1A, Carlton Hall Farm, Carlton Lane, East Carlton, LS19 7BG. We are a supplier and installer of windows, doors, bifolds, french doors, roof lanterns and roof lights. Our website address is: https://windowanddoorsupplies.co.uk

What personal data we collect and why we collect it

This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you are agreeing to be bound by this Policy.

Any questions regarding this Policy and our privacy practices should be sent by email to info@windowanddoorsupplies.co.uk or by writing to Window & Door Supplies Ltd, Unit 1A, Carlton Hall Farm, Carlton Lane, East Carlton, LS19 7BG. Alternatively, you can telephone 03330 389933.

We obtain information about you when you use our website, for example, when you contact us about products and services or if you register to receive one of our newsletters. If you do not wish to be contacted following an initial enquiry there will be an easy opt-out option at the bottom of the email you receive from us and your preference will be updated.

The personal information we collect might include your name, address, telephone number, email address, IP address, and information regarding what pages are accessed and when.

How is your information used?

We may use your information to:

  • process orders that you have submitted;
  • to carry out our obligations arising from any contracts entered into by you and us;
  • seek your views or comments on the services we provide;
  • notify you of changes to our services;
  • send you communications which you have requested and that may be of interest to you;
  • Use your details to contact you about your enquiry;
  • process a job application.

We review our retention periods for personal information on a regular basis. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

Contact Forms

All forms on windowanddoorsupplies.co.uk lead to info@windowanddoorsupplies.co.uk.

Cookies

Like many other websites, the Window & Door Supplies website uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. This helps us to improve our website and deliver a better more personalised service.

It is possible to switch off cookies by setting your browser preferences. Turning cookies of may result in a loss of functionality when using our website .If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics - How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Analytics - What rights you have over your data

If you have an account on this site (windowanddoorsupplies.co.uk), or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Analytics - Where your data is sent

Visitor comments may be checked through an automated spam detection service.

We will not sell or rent your information to third parties.

We will not share your information with third parties for marketing purposes.

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